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Messaging & Scripting

Available 24 hours a day, 7 days a week, 365 days a year, our highly trained operators are ready to take messages from your callers, no matter the circumstances. HCAS is always here to answer your calls.

Female operator answering phones in a medical call center, providing HIPAA-compliant health care answering services.
A professional presents software for HIPAA compliant message delivery for healthcare services.

Notifications & Delivery

After the operators have successfully obtained the necessary information from your callers, the next step is to dispatch those messages to your on-call or office staff members. We offer all major forms of message delivery to our clients, including fully HIPAA-compliant secure applications.

  • Never miss a call with our 24/7 live operator answering service.

  • Pre-screen callers using one of our custom automated greetings.

  • HCAS protects your patients' ePHI with HIPAA-Compliant Solutions.

  • Our operators follow your customized protocol, efficiently managing after-hours calls with proper triage.

  • SMS, Text, MiSecure Messaging Applications, Individual/Group Email, Fax, Online Web Retrieval, and Direct Call.

  • Customized scripts are designed to ensure our operators gather precise caller information.

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Get Started Today!

Affiliates & Partners

Secure medical message delivery Efficient healthcare message delivery HIPAA compliant message delivery service
Secure medical message delivery Efficient healthcare message delivery HIPAA compliant message delivery service
Secure medical message delivery Efficient healthcare message delivery HIPAA compliant message delivery service
Secure medical message delivery Efficient healthcare message delivery HIPAA compliant message delivery service
Secure medical message delivery Efficient healthcare message delivery HIPAA compliant message delivery service
Representatives answer phones in an after hours medical answering service call center.

Comprehensive Health Care Answering Services
Tailored to Your Practice

At HCAS, our after hours medical answering service ensures your practice stays connected to patients around the clock. We specialize in providing comprehensive healthcare answering services designed to support your practice 24/7. Whether it’s during weekends, holidays, or after regular office hours, our highly trained operators handle patient calls with professionalism and care.
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