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health call answering service

About HCAS

Over 30 Years of Trusted Medical Answering Services for Medical Offices

Our Mission

Since 1994, HCAS has specialized in professional, HIPAA-compliant answering services for medical providers. Our after hours answering service ensures your patients receive timely, compassionate, and accurate support—day or night.


Whether you're a solo physician or a large medical group, our customized medical call service keeps your office connected and compliant, even when your team is off the clock.

What Sets Our Medical Answering Service Apart?

HCAS is more than a typical doctors answering service. We’re a dedicated partner in your communication strategy. Headquartered in Bellmore, New York, we employ over 100 U.S.-based, professionally trained operators—including multilingual staff—to provide nationwide coverage 24/7.


We proudly offer:

- HIPAA-compliant answering service protocols to protect patient data.

- Tailored call scripting to reflect your practice’s exact communication needs.

- Live call handling for emergencies, appointment scheduling, and routine follow-ups.

- Scalable after hours answering services for medical offices of all sizes.

- Real-time message delivery to keep your team informed and efficient.


Supporting Physicians with Every Call

Our physician answering service is designed to reduce missed calls, protect patient confidentiality, and give your staff more time to focus on care. Whether it’s weekends, evenings, or holiday coverage, HCAS functions as an extension of your practice with seamless integration and consistent professionalism.


Why Choose HCAS?

- Decades of experience with medical answering service solutions

- Reliable after hours call coverage to maintain patient satisfaction and provider peace of mind

- Responsive, live medical call service that understands the importance of every patient interaction


HCAS: Your Partner in After Hours Answering Services for Healthcare

From small practices to large physician groups, HCAS is the premier medical answering service trusted to keep communication clear, secure, and compassionate. We combine cutting-edge technology with a human approach to give your patients and your practice the support they deserve.


Partner with HCAS today and discover the peace of mind that comes with a dependable, HIPAA-compliant after hours answering service.

an employee answers medical calls in an after hours answering service call center

Affiliates & Partners

Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant

Get In Touch

Company overview of medical call center About our medical call center services Our team and services overview
Company overview of medical call center About our medical call center services Our team and services overview

24

Hours a Day

07

Days a Week

365

Days a Year

30

Years of Service

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