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health call answering service

About Us

Trusted Healthcare Answering Services Since 1994

Our Mission

For nearly 30 years, HCAS has been a trusted partner for healthcare providers, delivering after hours medical answering services that ensure no patient call goes unanswered. Our mission is to provide seamless, HIPAA-compliant communication solutions that support medical professionals around the clock, offering a health care call center experience that prioritizes efficiency, security, and patient care.

Our Expertise in Medical Call Center Solutions

Headquartered in Bellmore, New York, our medical call center is staffed by a team of over 100 highly trained, U.S.-based operators, including multilingual professionals. We serve healthcare providers nationwide, ensuring that practices remain accessible 24/7—whether it’s a routine inquiry or an urgent after-hours call.


We specialize in:

- 24/7 medical answering services to support patient care at all times.
- Custom call scripting and message delivery tailored to each practice’s needs.
- HIPAA answering service solutions that safeguard patient information.
- Seamless integration with your practice for a smooth patient experience.

Why Choose HCAS?
Unlike one-size-fits-all solutions, HCAS offers personalized, responsive medical phone answering services designed to keep your practice running efficiently—even when your team is off the clock. We combine cutting-edge technology with a human touch, ensuring patients receive compassionate care while providers stay informed with real-time updates.

With nearly three decades of excellence, HCAS remains the industry leader in after hours medical answering services, helping medical professionals focus on what truly matters—exceptional patient care.

Partner with HCAS today and experience the difference of a dedicated health care call center that puts your patients first.

woman handling calls in an after hours medical answering service

Affiliates & Partners

Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant
Medical call center solutions After-hours medical call center services HIPAA compliant

Get In Touch

Company overview of medical call center About our medical call center services Our team and services overview
Company overview of medical call center About our medical call center services Our team and services overview

24

Hours a Day

07

Days a Week

365

Days a Year

30

Years of Service

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